Andre Yoskowitz
3 May 2007 22:28
After weeks of constant complaints from HD DVD buyers, Universal has finally issued a statement regarding the playback issues on a few of their new releases.
In late March, many users complained of playback issues for the title "Children of Men" especially on their Xbox 360 HD DVD add on. More recently, the title "The Good Shepherd" and a couple other Universal titles have had reported playback issues.
Today, the studio acknowledged the problems and launched a new disc replacement program for those affected. The full statement from the studio is as follows:
"Universal is currently investigating reports that Children of Men, The Good Shepherd, and select other discs not playing properly in some HD DVD players. While we believe this is limited to a small number of HD DVD discs, Universal is offering a replacement service for any customers who are experiencing this problem. We are still investigating the cause and will provide further updates as we get them. Any customer problems should be directed to USHE.ConsumerRelations@worldmarkinc.com."
If you have had any playback issues with Universal titles, hopefully these new replacement discs will solve them.
Source:
HD Digest