James Delahunty
24 Mar 2008 20:14
Netflix, a leader in online video rentals, suffered a "technology breakdown" on Monday that affected many areas of the Los Gatos-based company's operations. The company's website, a vital component of its business, suffered downtime of about five hours. Netflix has a base of subscribers that amounts to about 7,500,000 people, so quite a lot may have been inconvenienced by the outage.
The web-site was not the only area affected either, apparently some customers may now have to wait a bit longer for their next due rentals to arrive. Company spokesman Steve Swasey said the overall problem hit several distribution centers and so a lot of the DVDs due to be mailed out Monday have been delayed.
The trouble started for Netflix around 7AM PDT and the website was still down in the afternoon.