Rich Fiscus
10 Oct 2011 11:41
According to research set to be published in the November-December issue of Marketing Science, DRM drives some consumers to piracy but doesn't affect those who were already predisposed to it.
Dinah Vernik from the Jones Graduate School of Business at Rice University along with Devavrat Purohit and Preyas Desai of Duke's Fuqua School of Business came to a number of conclusions which directly contradict entrenched positions in the entertainment industry.
If you have ever read or heard a statement from an executive at a record label, movie studio, or book publisher, you're likely familiar with the set of assumptions:
Obviously, if you buy into these assumptions, the logical conclusion is that more DRM means less piracy and higher profits. As the Duke and Rice researchers show, none of these things should actually be assumed.
Although their research was restricted to music, they say their findings apply equally to other types of content, such as video and e-books. Their principle finding was that DRM doesn't reduce piracy. In fact, they found it has just the opposite effect.
Consumers, they say, are hesitant to pay for music with DRM restrictions because it prevents them from doing normal things, such as making a backup or playing it on their choice of device.
According to Vernik:
The recording industry acknowledges that consumers bear the additional costs of imposing DRM restrictions on digital music, which lowers the overall satisfaction of those who purchase music downloads legally. This dissatisfaction with sometimes onerous DRM restrictions could nudge consumers toward piracy.