James Delahunty
19 Jun 2019 21:34
Apple and Best Buy have announced a partnership to provide Apple-certified repairs for iPhones, iPads etc. at almost 1,000 stores across the United States.
Apple-certified repairs at an Apple store or an authorized service provider are performed by trained experts who use genuine Apple parts. Every repair is backed by Apple. With its partnership with Best Buy and authorized third party service providers, eight out of ten Apple customers will be within 20 minutes of an authorized service provider.
Best Buy's Geek Squad has nearly 7,600 newly Apple-certified technicians ready to make same-day iPhone repairs or to service other Apple products. Aside from Best Buy, there are over 1,800 third-party Apple authorized service providers in the US.
This will help Apple customers who are located hours away from the closest Apple store.
"At Apple, we're dedicated to providing the best customer service in the world," said Tara Bunch, Apple's vice president of AppleCare.
"If a customer ever needs to repair their products, we want them to feel confident those repairs are done safely and correctly. We're always looking at how we can reliably expand our network of trained technicians and we're excited to partner with every Best Buy store so it's even easier for our customers to find an authorized repair location near them."