Most of the reports Microsoft is receiving details the console crashing during normal usage, or while using the Xbox live service. However, the company is still delighted with the launch and claims there is only a small fraction of complaints - but did not release any figures. "With any launch of this magnitude, you're bound to see something happening," O'Donnell said.
So what do you do when you experience problems with an Xbox 360? According to O'Donnell, the best thing to do is call 1-800-4MY-XBOX for trouble shooting. If the problem cant be solved, Microsoft will repair of replace the console. Meanwhile, if you have any "horror stories" concerning your first encounter with an Xbox 360, or better yet, any pictures of videos you made of an Xbox doing something it shouldn't, post them on this thread, or create a thread on our Xbox 360 General discussion forum.
Sources:
Reuters
360Updates