On June 16th, when the Apple iPhone 4 went on sale, the device was so popular that it took down the AT&T web site, and the carrier was forced to halt all pre-orders.
If you were lucky enough to get your order in before the systems went haywire, Apple has begun shipping the device, with some users expected to even get it a day early, on the 23rd.
Today, other users who thought they had successfully pre-ordered the smartphone have instead had those orders canceled.
AT&T says that out of the 600,000 pre-orders accepted, a "fraction" have been sent emails saying their order is canceled, with CNN saying those emails should only be to users that accidentally/purposely submitted multiple orders, or to those that paid full price when they could have used the cheaper upgrade price.
Says AT&T: "We're reaching out to many of these customers to answer questions, and are also happy for customers to call us with individual account questions."
Today, other users who thought they had successfully pre-ordered the smartphone have instead had those orders canceled.
AT&T says that out of the 600,000 pre-orders accepted, a "fraction" have been sent emails saying their order is canceled, with CNN saying those emails should only be to users that accidentally/purposely submitted multiple orders, or to those that paid full price when they could have used the cheaper upgrade price.
Says AT&T: "We're reaching out to many of these customers to answer questions, and are also happy for customers to call us with individual account questions."
