Today, the studio acknowledged the problems and launched a new disc replacement program for those affected. The full statement from the studio is as follows:
"Universal is currently investigating reports that Children of Men, The Good Shepherd, and select other discs not playing properly in some HD DVD players. While we believe this is limited to a small number of HD DVD discs, Universal is offering a replacement service for any customers who are experiencing this problem. We are still investigating the cause and will provide further updates as we get them. Any customer problems should be directed to USHE.ConsumerRelations@worldmarkinc.com."
If you have had any playback issues with Universal titles, hopefully these new replacement discs will solve them.
Source:
HD Digest