AfterDawn: Tech news

Apple investigating iPhone 3.1 battery issues

Written by James Delahunty @ 21 Sep 2009 10:37 User comments (8)

Apple investigating iPhone 3.1 battery issues Apple Inc. is investigating battery issues arising from updating an iPhone to the v3.1 operation system, following a lot of messages about the issue being posted on the Apple support forums. Users are reporting that after the update, the battery drains very quickly after being charged, and that performing a restore on the device using iTunes as suggested by Apple, failed to fix the problem.
Some users are being contacted by AppleCare helpdesk reps with a list of 11 follow-up questions focused on the battery. Additionally, an unsigned battery life logger is being offered for download that will collect information about the phone's battery life while it is in use.



Using various App Store applications, Push or Exchange e-mail, Wi-Fi, Bluetooth and other features can drain an iPhone battery a lot faster than regular use. However, the users complaining of the issue (mostly iPhone 3GS users) can't seem to get the problem solved by disabling features, system restores or other common suggestions from Apple support.

Previous Next  

8 user comments

121.9.2009 23:18

iPods always have had battery problems, they make them so small that they can't fit a high capacity big battery inside. The iPod video is about 2-4 hours for a video. Laptops can do better than that.

221.9.2009 23:40
cocococo0
Inactive

SPAM removed

This message has been edited since its posting. Latest edit was made on 22 Sep 2009 @ 7:15

322.9.2009 04:16

Originally posted by core2kid:
...Laptops can do better than that.
Granted but I can't fit a laptop in my pocket.

422.9.2009 05:14

Originally posted by core2kid:
iPods always have had battery problems, they make them so small that they can't fit a high capacity big battery inside. The iPod video is about 2-4 hours for a video. Laptops can do better than that.
That's all that you need to watch a movie. The iPod is not designed as a simple media player that you can use all day...and the screen is too small for video, and the audio quality is very low. Come to think of it, I am not sure what it is designed for (it does not seem to do anything well)...but I assume that iPod owners have found some good use for it.

522.9.2009 10:12

Quote:
Originally posted by core2kid:
...Laptops can do better than that.
Granted but I can't fit a laptop in my pocket.


622.9.2009 14:24

I'm still waiting for the 3.1 Jailbrake, and now it looks like I'll be waiting for this to get fixed first as well.

A little off topic but I also noticed that 3.0 has made my battery heat up while charging, more so then normal.

722.9.2009 20:01

Interestingly, were just hearing about something being done about the battery issue, but they should've done more about this, especially since those lawsuits about the batteries causing burns and what not. Now they've got more than their share of lawsuits, you would THINK that the smart thing would be to address this issue as quickly as possible instead of sweeping it under the rug like they have recently. You may run but you CANNOT hide, no matter how good you cover your tracks, Apple tried and they didn't succeed apparently.

823.9.2009 13:59

Originally posted by KillerBug:
Come to think of it, I am not sure what it is designed for (it does not seem to do anything well)...but I assume that iPod owners have found some good use for it.
Yep they've discovered if they have the latest version that has a slightly better aimless feature it makes them look good in front of their w***er friends who all own one or are going to own one anyway.
This message has been edited since its posting. Latest edit was made on 23 Sep 2009 @ 2:02

Comments have been disabled for this article.

News archive