Google has confirmed the shut down of their "Basecamp" physical stores from which the company offered support for Google Glass headsets.
Spencer Kleyweg seemingly confirmed the move via his Google+ page. Kleyweg explained: "Google Glass Basecamps are the home to demos and one-to-one appointments for Glass. With only four locations (Los Angeles, San Francisco, New York, and London) they specialized in showcasing Google's wearable device across the US and a section of Europe. People interested in Glass or Explorers needing support could schedule an appointment at one of the Basecamps. Within the past week I have noticed that the page used to schedule said appointments shows no availability for all the Basecamps.
I contacted Glass Support to see if it was a glitch or if they were no longer taking appointments to which they confirmed that the Basecamps are no longer taking appointments."
In reality, it appears that Google, which is now selling the device online to anyone who wishes to shell out $1500, does not need the stores any more nor the cost. Consumers can purchase and have it shipped next day air, avoiding the need to pick it up at a Basecamp. Additionally, Google offers phone tech support. It is unclear how many early adopters have picked up Glass, but judging by recent developer sentiment, that number is likely low.
I contacted Glass Support to see if it was a glitch or if they were no longer taking appointments to which they confirmed that the Basecamps are no longer taking appointments."
In reality, it appears that Google, which is now selling the device online to anyone who wishes to shell out $1500, does not need the stores any more nor the cost. Consumers can purchase and have it shipped next day air, avoiding the need to pick it up at a Basecamp. Additionally, Google offers phone tech support. It is unclear how many early adopters have picked up Glass, but judging by recent developer sentiment, that number is likely low.
