3 Lessons Microsoft still needs to learn to remain relevant
Microsoft is a company very much used to the market changing around them rather than the other way around. As happens so often for companies in that position, their executives didn't realize they were out of step with the market until they saw a major competitor (Apple in this case) leading the market in another direction entirely. Like most companies finding themselves in that position they immediately dedicated themselves to major changes in their product line.
But also typical for such companies is that their changes are mostly superficial when the real problem is the fundamental understanding of the market itself. For all the obvious changes in Windows 8, Microsoft still hasn't learned some of the most important lessons about why they were so wrong or how to correct their course in the long term.
1. Windows and Office are not an ecosystem
Steve Ballmer has made it clear that he believes in the "Windows experience" but it would be more accurate to say he's selling the Microsoft experience. It is Microsoft as the arbiter of app availability and provider of the foundation for all software development in the form of the Windows Store and Windows Runtime API (WinRT) respectively. While Windows itself is certainly a foundation for modern Windows programs, it is far from the foundation. Read more...