Customer Satisfaction

The American Customer Satisfaction Index (ACSI) has released its annual customer satisfaction ratings for personal computers, with Apple leading the way for the tenth year running.

Satisfaction way up

According to a recent survey, Amazon remains the best website for online shopping.
On the opposite end, "flash" sale sites Gilt and RueLaLa ......

Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business ......