Customer Satisfaction
Apple tops computer customer satisfaction for tenth year running
The American Customer Satisfaction Index (ACSI) has released its annual customer satisfaction ratings for personal computers, with Apple leading the way for the tenth year running.
Lumia owners happier with Nokia than Symbian owners were
Satisfaction way up
Amazon still the most satisfying website to use for online shopping
According to a recent survey, Amazon remains the best website for online shopping.
On the opposite end, "flash" sale sites Gilt and RueLaLa ......
Facebook lagging in customer satisfaction
Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business ......