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Amazon still the most satisfying website to use for online shopping
Amazon still the most satisfying website to use for online shopping
According to a recent survey, Amazon remains the best website for online shopping. On the opposite end, "flash" sale sites Gilt and RueLaLa ...... 27 Dec 2012 - 5 comments
Netflix customer satisfaction falls off a cliff
Netflix customer satisfaction falls off a cliff
According to the latest report from customer experience analytics firm ForeSee, Amazon had the highest customer satisfaction in 2011 while perennial ...... 28 Dec 2011 - 8 comments
Facebook lagging in customer satisfaction
Facebook lagging in customer satisfaction
Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business ...... 19 Jul 2011 - 1 comment
     

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