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Amazon still the most satisfying website to use for online shopping
According to a recent survey, Amazon remains the best website for online shopping.
On the opposite end, "flash" sale sites Gilt and RueLaLa ......
Netflix customer satisfaction falls off a cliff
According to the latest report from customer experience analytics firm ForeSee, Amazon had the highest customer satisfaction in 2011 while perennial ......
Facebook lagging in customer satisfaction
Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business ......