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Amazon still the most satisfying website to use for online shopping

According to a recent survey, Amazon remains the best website for online shopping. On the opposite end, "flash" sale sites Gilt and RueLaLa ...... 27 Dec 2012 - 5 comments

Netflix customer satisfaction falls off a cliff

According to the latest report from customer experience analytics firm ForeSee, Amazon had the highest customer satisfaction in 2011 while perennial ...... 28 Dec 2011 - 8 comments

Facebook lagging in customer satisfaction

Social networking behemoth Facebook is severely lagging in customer satisfaction, says the 2011 American Customer Satisfaction Index E-Business ...... 19 Jul 2011 - 1 comment

Reviews

	Roborock S8 MaxV Ultra review - obstacle avoidance doesn't work as it should, otherwise almost perfect robot vacuum We put the Roborock S8 MaxV Ultra through a very, very long review process. The $1800 mopping robot vacuum is almost perfect, but its obstacle avoidance was surprisingly bad, considering the price - and compared to its competitors.
	Sharge x OnePlus Pouch review: Beautiful power bank that supports SuperVOOC charging In our review, we take a look at Sharge's power bank that supports OnePlus SuperVOOC quick charging technology as well as standard USB PD charging. It has small design flaws, but despite those, the Pouch is very nice product. 1 user comment
	Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets Roomba Combo j7+ is the very first Roomba model to combine robot vacuum with mopping features. And Roomba Combo j7+ does all that with a very clever trick, which tackles the problem with mopping and carpets. But is it any good? We found out.

Guides

	Guide: Is Your Wi-Fi Sluggish or Slow? Here's How to Fix Do you have problems with you Wi-Fi? Slow connection or is it cutting off constantly? This guide aims to remedy these problems. 1 user comment
	Does your phone rattle? Here's why it happens When you shake your phone and hear a light rattle, clatter, or jingle, it's likely not broken. The culprit is probably the optical image stabilization (OIS) system in your phone's camera, meaning everything is functioning as it should. 2 user comments
	GUIDE: Wi-Fi speeds are slow? Here are some tips Having problems with Wi-Fi speed and stability at home? Here are some tips to follow to alleviate the issues. 1 user comment
	What happens if you don't update Android? Sometimes it can be tempting to avoid updating to a new Android version. What happens if you decide to delay major updates to the OS?
	Guide: Phone battery drains quickly - how to fix (iPhone / Android) In this guide, we go through the most typical reasons for rapid battery drain with phones, and look at potential reasons or solutions.

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