AT&T blames software for capped upload speeds

AT&T blames software for "capped" upload speeds

Written by Andre Yoskowitz @ 08 Jul 2010 1:08 User comments (10)

Yesterday, complaints began surfacing online that AT&T was "capping" upload speeds for iPhone 4 users, slowing upstream bandwidth to a crawl in Metropolitan areas such as New York City and Boston.

Today, the wireless carrier has blamed software from Alcatel-Lucent for the issues, saying a fix is in the works.

Additionally, the company says only 2 percent of users are affected by the defect.

Lucent declined to offer a timetable for the fix, and would not reveal which areas were being affected.

Customer complaints have been filed from NYC, Central Jersey, Boston, Orlando, Seattle, South Jersey/Philly, Columbus, Cleveland, West Houston, Phoenix, Northern Colorado, St. Paul/Minesota, Suffolk County/Long Island, Quad Cities, South Jersey, Denver, Detroit Metro, Cincinnati, Baltimore, Salt Lake City, Las Vegas, Kansas City, Fairfax, and Minneapolis, so far.

<Xbox Live revenue tops $1 billion >Best Buy does not fire employee behind iPhone 4, EVO 4G spoof ads

10 user comments

18.7.2010 10:08

salsa36

Send private message to this user

Member

Isn't Lucent a verizon company?

28.7.2010 12:52

Kris1984

Unverified new user

2% my ass.

38.7.2010 15:29

ThePastor

Send private message to this user

Senior Member

2% of all users... 100% of users in those cities...

48.7.2010 15:42

RastaDave

Send private message to this user

Member

AT&T & APPLE are so full of shit . Nothing is ever there fault .

58.7.2010 23:03

KillerBug

Send private message to this user

AfterDawn Addict

Yeah...but usually they are blaming eachother.

69.7.2010 09:29

Tarsellis

Send private message to this user

Member

No, Lucent was spun off of AT&T during de-regulation. Alcatel is a French company that bought Lucent and Avaya (A Lucent spin off) a few years back.
Still, anybody want to explain to me how software from an unrelated French company uninvolved with the hardware is mystically and perfectly capping bandwidth in areas where AT&T just happens to have high population densities and under built networks?

79.7.2010 11:16

Gnawnivek

Send private message to this user

Member

It's easy to blame on something that's longer there, duh. All of those finger pointing is getting ridiculous.

89.7.2010 13:47

john_swan

Send private message to this user

Junior Member

AT&T invests money to upgrade infrastructure to allow for additional growth and revenue. AT&T sells services to users to generate revenue. When growth exceeds capacity, AT&T generates excessive revenue as level the of service degrades. The cell phone industry often forces you to sign a long-term contract. This provides constant source of revenue for the cell phone company. The cell phone industry has early termination fee to increase the cost for user to change providers. The cell phone industry forces you to purchase a restricted phone to increase the cost for user to change providers. This is good for cell phone company but not good for users.

This message has been edited since its posting. Latest edit was made on 09 Jul 2010 @ 1:49

99.7.2010 16:47

Jemborg

Send private message to this user

Senior Member

If the other 98% uses are employing the same software why aren't they having problems?

Or is it that they aren't using that software?

1012.7.2010 15:02

Mez

Send private message to this user

AfterDawn Addict

Originally posted by RastaDave:
AT&T & APPLE are so full of shit . Nothing is ever there fault .

Hey, nothing is any wrong doer's fault just ask them. The POS make their living lying.

Comments have been disabled for this article.

	YouTube Premium starts showing ads to subscribers (13 Nov 2024 3:09) For years, YouTube Premium has been marketed as a way to enjoy an ad-free YouTube experience. But apparently, that is no longer the case, as Premium subscribers are now starting to see ads on the platform. 1 user comment
	Android 16 will launch sooner than expected (01 Nov 2024 6:45) Google announced that upcoming Android 16 will break the traditional once-a-year cycle of major Android launches. Next Android is poised to launch in Q2 of 2025, so Android 16 should ship before end of June, 2025.
	Winamp ends its "open source" project that wasn't really open source (20 Oct 2024 11:12) Less than a month after the legendary MP3 player Winamp made its source code public, the company has made a sudden U-turn and removed its code from distribution. 2 user comments
	Winamp released its source code - but didn't go open source (25 Sep 2024 12:38) The source code of Winamp has now been officially released. However, it hasn't become a pure open-source project, as its licensing terms prohibit the creation of new, different versions.
	Does your phone rattle? Here's why it happens (25 Aug 2024 8:30) When you shake your phone and hear a light rattle, clatter, or jingle, it's likely not broken. The culprit is probably the optical image stabilization (OIS) system in your phone's camera, meaning everything is functioning as it should. 2 user comments

	GUIDE: Wi-Fi speeds are slow? Here are some tips Having problems with Wi-Fi speed and stability at home? Here are some tips to follow to alleviate the issues. 1 user comment
	What happens if you don't update Android? Sometimes it can be tempting to avoid updating to a new Android version. What happens if you decide to delay major updates to the OS?
	What IP rating for dust and water resistance means An IP classification (such as IP68) is given to mobile phones, Bluetooth speakers, and other devices, but what do these classifications mean? 1 user comment
	Guide: Is Your Wi-Fi Sluggish or Slow? Here's How to Fix Do you have problems with you Wi-Fi? Slow connection or is it cutting off constantly? This guide aims to remedy these problems. 1 user comment
	Guide: Phone battery drains quickly - how to fix (iPhone / Android) In this guide, we go through the most typical reasons for rapid battery drain with phones, and look at potential reasons or solutions.

AT&T blames software for "capped" upload speeds

10 user comments

Latest news

Reviews

Guides

News archive

Subscribe

Sections:

Follow us:

	Roborock S8 MaxV Ultra review - obstacle avoidance doesn't work as it should, otherwise almost perfect robot vacuum We put the Roborock S8 MaxV Ultra through a very, very long review process. The $1800 mopping robot vacuum is almost perfect, but its obstacle avoidance was surprisingly bad, considering the price - and compared to its competitors.
	Sharge x OnePlus Pouch review: Beautiful power bank that supports SuperVOOC charging In our review, we take a look at Sharge's power bank that supports OnePlus SuperVOOC quick charging technology as well as standard USB PD charging. It has small design flaws, but despite those, the Pouch is very nice product. 1 user comment
	Roomba Combo j7+ review - Clever trick allows robot vacuum finally to tackle home with rugs and carpets Roomba Combo j7+ is the very first Roomba model to combine robot vacuum with mopping features. And Roomba Combo j7+ does all that with a very clever trick, which tackles the problem with mopping and carpets. But is it any good? We found out.